FAQs/Policies

After I place my order, when will my order arrive?

The hair deli is hand made and requires a 1-3 day processing period before it is shipped, once shipped you will receive your hair food within 1-3 business days through USPS priority mail.

🌎 International shipping is available, and a tracking number will be provided once the order is shipped. Arrival times vary depending on the country's customs process, with a standard delivery time of 7-10 business days. 

How Is it made?

The hair deli is handmade in small batches using premium botanical extracts from various countries carefully measured and blended together to soothe the scalp and feed the hair follicles

Our simulating scalp oil moisturizes the scalp and seals the hair follicle. Made from 10 natural plant derived oils. Usage varies depending on hair type and porosity. For type 4 high porosity hair, apply oil 3-4 times a week. Medium to low porosity hair benefits from a few drops 2-3  times a week. Massage gently with fingertips to promote hair growth by increasing blood circulation and allowing oils to penetrate.

To better understand your hair type and porosity, start with our custom hair quiz to determine its unique needs. Follow our Instagram for tips, product insight and more.  

Current Refund Policy

Due to the nature of our handmade products we are unable to offer refunds, exchanges, or adjustments to previous sales. Contact us through our contact page as soon as possible if there is an issue with your order. 

What if I have an allergic reaction? 

Discontinue use immediately, The hair deli uses a plethora of botanical ingredients and essential oils. It is recommended to read the ingredients prior to use. As well as doing a patch test on a small area of your skin to ensure the products do not cause irritation